Greetings,
Please be aware that when a Hot Spot is returned late, check in the Hot Spot and check to see if device is disconnected. The device can be disconnected because a customer keeps the item past the due date. I.T. has possibly turned the device off. If the device is not checked for disconnection, the device will be checked out to another customer disconnected. In turn, the customer cannot use the item.
If device is disconnected, please call the I.T. dept. to reconnect the item before placing the device in the back.
Thank you
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